Our patient journey during Covid-19

We have made some changes in our practice to ensure your safety. Please watch our video to see the changes we have made ahead of your next visit.

Covid-19 Update

Thank you for your patience and understanding during these uncertain times.

We are pleased to announce we re-opened the practice at the end of June.

We have taken a phased approach and are currently prioritising patients who either require urgent care or have any dental problem causing them concern including, but not limited to broken teeth, lost fillings and re-cementing of crowns.

We are now carrying out certain aerosol generating procedures strictly following all current guidelines.

Your next visit to the practice will look and feel different. Our team members will be wearing enhanced personal protective equipment (PPE), social distancing will be in place and your journey through the practice may be different.

Existing patients who have a severe swelling, bleeding socket or acute pain should call us and follow carefully the instructions given.

Anyone with any other concerns should email us at:

lowerbankdental@btconnect.com

The phone lines are closed and all emails will be dealt with as soon as possible.

Hygienist Services

We know that many of our patients value the services of our hygienists and we are pleased to announce their phased return from October 2020.

These appointments will include all aspects of oral hygiene advice and scaling. Scaling will be limited to the use of hand instruments only.

Standard appointment: 40 minutes @ £80.

We would ask any patient wanting to schedule an appointment to contact the practice via our email address.We will then provide confirmation of your booking.

To our valued patients,

We would like to share an open letter written by the British Dental Association (our trade union and professional body) to the Health and Social Care Secretary Matt Hancock.

The letter highlights that the majority of dental practices are unable to open. It explains the lack of guidance, communication and support we have received from the government together with the reduced service we will initially be able to offer.

Our team has been working tirelessly and ask that you bear with us a little longer, after which we hope to welcome you back into the practice.

BDA open letter to Health and Social Care Secretary Matt Hancock

Disabled

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