November 2020 Covid-19 Update

We are happy to confirm that we are able to remain OPEN and all appointments will continue as planned during the next lockdown phase.

We will continue to review and implement our safety precautions during this time to stay Covid-secure. Thank you for your support with our new protocols and the patience you have shown to our team during this challenging time.

Our phone lines are open whenever possible. We continue to prioritise patients who require urgent care or have any dental problem causing them concern including, but not limited to broken teeth, lost fillings and re-cementing of crowns/ bridges.

These appointments are being charged at a set fee of £135 due to the extra measures (including PPE) and length of time required because of Covid-19. This fee includes any treatment provided on the day.

Please email us at:

lowerbankdental@btconnect.com

All emails will be responded to as quickly as possible.

Check-up/ dental examination appointments are available at £48.

Existing and regular patients who have acute pain, bleeding socket or severe swelling should call us and carefully follow the instructions given.

Hygienist Services

We know that many of our patients value the services of our hygienists and we are pleased to announce their phased return from October 2020.

These appointments will include all aspects of oral hygiene advice and scaling:

  • Scaling will be limited to the use of hand instruments only.

Standard appointment: 40 minutes @ £80.

We would ask any patient wanting to schedule an appointment to contact the practice via our email address. We will then provide confirmation of your booking.

Our patient journey during Covid-19

We have made some changes in our practice to ensure your safety. Please watch our video to see the changes we have made ahead of your next visit.

Your next visit to the practice will look and feel different. Our team members will be wearing enhanced personal protective equipment (PPE), social distancing will be in place and your journey through the practice may be different.

To our valued patients,

We would like to share an open letter written by the British Dental Association (our trade union and professional body) to the Health and Social Care Secretary Matt Hancock.

The letter highlights that the majority of dental practices are unable to open. It explains the lack of guidance, communication and support we have received from the government together with the reduced service we will initially be able to offer.

Our team has been working tirelessly and ask that you bear with us a little longer, after which we hope to welcome you back into the practice.

BDA open letter to Health and Social Care Secretary Matt Hancock

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